We Aim to Satisfy.
At ItsJustHosting, we realize how important it is for you to be able to trust your web hosting provider. An open, honest and risk free relationship between us and our clients is of immense importance. To help eliminate any risks on your part, we offer a few guarantees.

15 Day Money-Back Guarantee. You have the opportunity to try our service and customer support for a full 15 days (7 for resellers and master reseller packages), completely risk free. If within 15 days, for whatever reason you are dissatisfied with our service, we will promptly issue you a full 100% refund. No hidden conditions, no hidden requirements, no questions asked.

99.9% Uptime Guarantee. We guarantee 99.9% uptime for your website or we will give you 25% of your monthly payment in credit. Enjoy consistent, fast and reliable access to your website.

Support Guarantee. We guarantee a response to all of your questions, regardless of the support channel, within 12 hours or we will give you your next month of hosting free.

Terms of Service.
Mutual trust is important in every relationship, particularily a business relationship such as ours. While we strive to build trust with our guarantees, it is your duty to keep your end of the bargain as well and not violate our terms of service. For example, we expect you not to host illegal copyright material on your websites, and we do not allow adult websites. Violation of our terms of service will immediately void your eligibility to recieve our guarantees and may lead to a suspension or termination of your account. To read our terms of service, click here.